Is Microsoft Dynamics 365 right for small businesses?

If you run a small or young company, our advice is to start making use of the best technology before you expand. This may involve investing in a business management system (formally known as enterprise resource management, or ERP) that can grow with you as you take your business to dizzying new heights.

What is a business management system?
In a nut shell, a business management system (BMS) is an accounting system with added, integrated functionality. In addition to managing all your accounting processes, BMS’s incorporate all your business processes, such as; sales, marketing, manufacturing and much more, all from one place.

Having all of these processes being managed and monitored in one place enables your business to run like a well-oiled machine, and the reporting? Don’t get us started on the reporting, it’s awesome!

Why is Microsoft Dynamics 365 the best fit for small businesses?
Well, we’re confident that D365 NAV (as we affectionately call it) is the ultimate business management system (BMS) for small businesses with big plans. Read on to discover a range of reasons why it’s the ideal match for your company, regardless of the industry sector you’re in and the resources you have to hand.

Why is D365 the perfect solution for small businesses?
As a small company, you need a small business management system (BMS) that’s:

  • Easy to use
  • Customisable
  • Scalable
  • Affordable

D365 meets all of these requirements.

It’s a cloud-based solution that’s characterised by purpose-built apps that reflect a variety of business functions. Amongst other things, D365 can help you manage:

  • Finances
  • Sales
  • Marketing
  • Operations
  • Field Service
  • Customer Service

Each of these apps are independently deployed, which means you can pick and choose which ones you want to utilise straightaway. You don’t need to pay for apps that are of no use to you right now, but as your business grows, you can add more functionality into your package. Pretty nifty, right?!

Using the system
D365 is one of the easiest-to-use business management systems on the market. With its familiarity of Microsoft Excel and Outlook, it’s intuitive, it’s highly visual, and it’s been designed to make managing tasks quicker and easier than ever before. Data sharing and integration gives your team the information and the tools they need to do their best work, and the software’s intelligent processes and predictive guidance gives managers a helping hand when they’re looking to the future.

D365 also offers unrivalled extensibility. Your system can be tailored and expanded as your needs change. If you really want to, you can even build your own business-specific applications with little to no coding knowledge!

Managing a seamless transition
Many small businesses are nervous about implementing a new BMS because they’re afraid that they’ll need to completely overhaul their systems. This is especially true if their team have got to grips with other systems such as Quickbooks or Xero, and are apprehensive about change.

But wouldn’t it be great if your BMS could ‘talk’ to your other software, and fit in seamlessly with your existing setup? For example, wouldn’t it make life much simpler if you could integrate all of your core data with Outlook and manage customer emails from the same familiar interface you’ve grown to know and love? Your prayers have been answered – D365 integrates fully with the Microsoft Office 365 suite.

Using Quickbooks? Great, D365 can import your data from here too!

How can you make the most of D365?
If you’re new to D365, we can talk you through the setup and customisation of the software and help you get your head around its myriad of features.

There are three levels of support for small businesses keen to explore D365. You can opt for either:

Subscription support
This may be our most basic support package, but you’ll still get fast responses to technical queries, as-needed fix/break support, access to self-help guides and much, much more.

Enhanced support
Customers who choose our mid-level package enjoy a quicker response time, priority routing and access to our Microsoft e-learning catalogue, amongst other great benefits.

Professional, direct support
This option delivers 24x7 support, escalation assistance from Service Delivery managers, and as much time from our team as you need.

If you’re still not convinced that Microsoft Dynamics 365 will work wonders for your small business, give the NAVExperts a call. We’ll happily chat for hours about the benefits of D365 and can provide you with even more reasons why this industry-leading BMS will transform your business processes and set you up for success!


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